Privacy Policy

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Effective Date: 7/23/2026

New Wave Innovations, Inc. ("New Wave Innovations," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit newwaveinnovationsinc.com (the "Site"), place an order, or otherwise interact with us.

By using the Site, you agree to the collection and use of information in accordance with this policy.

• Order and account information: name, shipping address, billing address, phone number, and email address when you place an order.
• Contact information: name, email address, phone number, and any details you provide when you contact us by phone, email (orders@newwaveinnovationsinc.com), or through the Site.
• Newsletter signup: your email address when you subscribe to receive product updates and special offers.

When you visit the Site, we and our service providers may automatically collect certain information, including:

• IP address, browser type, and device information
• Pages visited, time spent on the Site, and referring website
• Cookies and similar tracking technologies (see Section 3 below)

We use the information we collect to:

• Process and fulfill your orders, including shipping and invoicing
• Communicate with you about your orders, inquiries, and customer support
• Send product updates, promotions, and special offers to subscribers (you can opt out at any time)
• Improve and maintain the Site, our products, and our services
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

The Site may use cookies and similar tracking technologies to operate our online store (including your shopping cart), remember your preferences, and understand how visitors use the Site. This may include analytics tools and, if applicable, advertising pixels from platforms such as Facebook or TikTok.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site, including your ability to complete a purchase.

We do not sell your personal information. We may share your information with:

• Payment processors (e.g., GoDaddy, QuickBooks) to securely process your payment
• Shipping carriers to deliver your order
• Email service providers to send newsletters and order communications
• Service providers who help us operate the Site and our business (e.g., website hosting through GoDaddy)
• Legal authorities when required by law, court order, or to protect our rights, property, or safety
• A successor entity in the event of a merger, acquisition, or sale of business assets

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to process orders, comply with legal and tax obligations, resolve disputes, and enforce our agreements. 

• Marketing emails: You may unsubscribe from promotional emails at any time using the unsubscribe link in any email we send, or by contacting us directly.
• Access, correction, or deletion: You may request access to, correction of, or deletion of your personal information by contacting us at orders@newwaveinnovationsinc.com or 855-235-2100.

If you are a California resident, you may have additional rights under California law, including the right to know what personal information we collect, the right to request deletion of your information, and the right to non-discrimination for exercising your privacy rights. To make a request, contact us using the information in Section 10 below.

The Site is intended for business and consumer customers and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

We proudly serve customers both locally and internationally. If you are accessing the Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where our servers and business operations are located.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

The Site may contain links to third-party sites, including our social media pages on Facebook and TikTok. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

New Wave Innovations, Inc.

502 N School St, Lodi, California

Phone: 855-235-2100

Email: orders@newwaveinnovationsinc.com